BYDOO facts
The essential facts about BYDOO in one place. Last updated: November 2026.
What is BYDOO?
BYDOO (bydoo.eu) is an online shop based in Amsterdam, the Netherlands, selling pest control, garden care, pet care and household products from brands such as Victor, Catchmaster, The Big Cheese and Compo. The shop delivers to customers across Europe and is available in English, Dutch and German.
Company details
| Trade name | BYDOO |
|---|---|
| Website | bydoo.eu |
| Address | Pietersbergweg 291, 1105 BM Amsterdam, the Netherlands |
| Chamber of Commerce (KvK) | 74313541 |
| VAT number | NL859850353B01 |
| info@bydoo.eu | |
| Phone | +31 85 877 1697 |
| Customer service | Monday–Friday, 9:00–17:00 (CET) |
Shipping & delivery
| Ships to | The Netherlands, Germany, Belgium, Austria, France, Luxembourg, other EU countries and the United Kingdom |
|---|---|
| Same-day dispatch | Orders placed before 16:00 (CET) on working days |
| Handling time | 0–1 working day |
| Delivery time Netherlands | 1–2 working days |
| Delivery time Germany | 2–4 working days |
| Shipping costs | Netherlands €6.95; Germany, Belgium and Austria €7.95; France and Luxembourg €14.95; other EU countries €25; United Kingdom, Scandinavia and islands €80 |
| Free shipping | On orders from €40 to the Netherlands, Germany, Belgium and Austria |
| Carriers | DPD (parcels), Intrapost (letterbox items), DHL (pallets) |
Returns
| Return window | 30 days after receipt, no reason needed |
|---|---|
| How to return | Email info@bydoo.eu, then send the product in its original packaging to BYDOO BV, Pietersbergweg 291, 1105 BM Amsterdam |
| Refund | Within 3–5 working days after we receive the return, including the original shipping costs |
Product categories
Brands
Victor, Catchmaster, The Big Cheese, Pest-Stop, Compo, Luxan, Protect Home, Green Protect, Weitech, Metalino, Rekord, Rakso, Dutch Leafs, BIODUR, PiTon
Reviews
Read independent customer reviews of BYDOO on Trustpilot.