FAQs
Frequently Asked Questions
To place an order on Bydoo.eu, simply browse our website and add the desired items to your cart. Proceed to checkout, where you can enter your shipping and payment information to complete your purchase.
We accept payments via credit/debit cards, PayPal, Mollie and other secure payment gateways. Choose the option that suits you best during checkout.
We partner with reliable shipping carriers to ensure your order reaches you safely and promptly. You can track your order using the provided tracking number.
Yes, we offer international shipping. Shipping costs and delivery times may vary depending on the destination.
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return the item(s) within 30 days for a full refund. Please refer to our Return Policy for more details
Our customer support team is available to assist you. You can reach us via email at info@bydoo.eu.or through our Contact Us page on the website.
To cancel or modify your order, please contact us as soon as possible. Once your order has been processed and shipped, we may not be able to make changes.
Yes, we take the security of your personal information seriously. Our website is encrypted to protect your data during transmission. We also adhere to strict privacy policies to safeguard your information.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.